English
NEW TEAM MEMBER
Onboarding Guide
Congratulations, a New Consultant has joined your Team! They’ve just received our Start Your Norwex Journey Guide, and you play a crucial role in their success. Follow these steps to get new Team Members off to a great start.
Introduce Step 1: Get Going
Guide your new Team Member through the Get Going section.
- Connect with them and use these questions: What excites you the most about Norwex? How much income would make a difference to your monthly budget? How many parties/events would you like to hold each month?
- Introduce Bright Start, highlighting the first goal ($400 in 15 days).
- Schedule a time to follow up.
- Become familiar with the Welcome Text Series to coach new Team Members who are offered the option to participate during sign-up.
Excitement outweighs the nerves of a new venture, so don’t wait to connect. A personal connection within 24 hours is best.
RECRUITER NOTES
Guide your new Team Member through the Get Going section.
- Connect with them and use these questions: What excites you the most about Norwex? How much income would make a difference to your monthly budget? How many parties/events would you like to hold each month?
- Introduce Bright Start, highlighting the first goal ($400 in 15 days).
- Schedule a time to follow up.
- Become familiar with the Welcome Text Series to coach new Team Members who are offered the option to participate during sign-up.
Excitement outweighs the nerves of a new venture, so don’t wait to connect. A personal connection within 24 hours is best.
CONSULTANT STEPS
- Go to Norwex.com to log into your Norwex Website with your email or Consultant ID
- Enter your bank details so you can get paid
- If you selected Office Suite, personalize your website 3 months free as a New Consultant)
See how easy it is to place your personal order each month. View step-by-step mobile screenshots.
Introduce Step 2: Get Excited
GAs you walk new Team Members through the Get Excited section, help them connect with our products and Mission.
- Ask: What excites you the most about sharing our mission of reducing chemicals?
- If their Starter Kit has arrived, encourage them to use their products and take before and after photos to share with family and friends.
- If they don’t have a kit but have any other products, encourage them to share those.
- Introduce the fun idea of an “unboxing” and ask if they have any questions.
RECRUITER NOTES
As you walk new Team Members through the Get Excited section, help them connect with our products and Mission.
- Ask: What excites you the most about sharing our mission of reducing chemicals?
- If their Starter Kit has arrived, encourage them to use their products and take before and after photos to share with family and friends.
- If they don’t have a kit but have any other products, encourage them to share those.
- Introduce the fun idea of an “unboxing” and ask if they have any questions.
CONSULTANT STEPS
- Learn about the top 5 essential products for every home
- Connect with the Norwex Community on Facebook
- Discover the Norwex Mission and see the impact we’re making
Introduce your business by showing off the products. Unbox your products with friends to create excitement.
Introduce Step 3: Get Earning
Did you know that New Consultants who hold launch events are 3 times more successful?
- Help them choose their date(s) and prepare for their launch parties
- Review how to create an event and refer them to the step-by-step video in their Start Your Norwex Business Guide
- Encourage them to start their invite list and share your best tips
- Ask if they’ve invited anyone to join them in the business
Walk them through how to redeem their Bright Start Bonus Package once they’ve earned it. (Orders > Create Personal Order > View All Offers. Remember, they receive free shipping on this order and can add other items as well.)
RECRUITER NOTES
Did you know that New Consultants who hold launch events are 3 times more successful?
- Help them choose their date(s) and prepare for their launch parties
- Review how to create an event and refer them to the step-by-step video in their Start Your Norwex Business Guide
- Encourage them to start their invite list and share your best tips
- Ask if they’ve invited anyone to join them in the business
Walk them through how to redeem their Bright Start Bonus Package once they’ve earned it. (Orders > Create Personal Order > View All Offers. Remember, they receive free shipping on this order and can add other items as well.)
CONSULTANT STEPS
- Choose your Launch Event date(s), create an event or view step-by-step screenshots, and gather friends for online or in-person
- Take advantage of Office Suite success tools, like Share a Cart video or view step-by-step screenshots and Personal Links for events and one-on-one conversations
- Starting anything new is easier with a friend, so invite someone else to be in the business with you
Not sure what to say? This Norwex thing might be new to you. This video gives you tips and tools. It’s your business – you do you!
Introduce Step 4: Gain Confidence
Did you know that New Consultants who hold launch events are 3 times more successful?
- Before the event, ask: “Are you excited?” and, “How’s your invite list going?”
- After the event: How did it go? What went well? How will you follow up with (those that attended/didn’t attend)?
- Help your Team Member master their skills with the new Party Share Cards and challenge them to do a butter demo with 5 friends.
- Ask if they have any questions.
Confidence, or lack thereof, can be the deciding factor for whether someone decides to keep going, or not. See the Party training on different types of parties.
RECRUITER NOTES
- Before the event, ask: “Are you excited?” and, “How’s your invite list going?”
- After the event: How did it go? What went well? How will you follow up with (those that attended/didn’t attend)?
- Help your Team Member master their skills with the new Party Share Cards and challenge them to do a butter demo with 5 friends.
- Ask if they have any questions.
Confidence, or lack thereof, can be the deciding factor for whether someone decides to keep going, or not. See the Party training on different types of parties.
CONSULTANT STEPS
- Practice makes perfect: use your Share Cards and see the products in action
- Share the Norwex butter demo with 5 friends to introduce the 5 essential products and show them in action
- Continue having conversations to build confidence using your new contact list
Share your Personal Website link for everyone to start shopping! See where to find it in your Consultant Back Office.
Introduce Step 5: Next Stop
It’s time to celebrate small wins and big successes. Give your new Team Members an action plan for what’s next.
- See where they are at in relation to their next Bright Start goal ($1k in 30 days)
- If they have not made it yet, create a plan with them. Will they have another party? Reach out individually to friends and family? Use Share a Cart? Be specific.
- Once they’ve achieved this next goal, CELEBRATE them big time!
- Rinse and repeat the steps in this guide
- When your new Team Members are ready to take the next step, continue on to our Grow Your Business Guide
If they need to redeem their free kit, remind them how to redeem under the Personal Order tab. Then talk to them about their final goal of $2k in 60 days.
RECRUITER NOTES
It’s time to celebrate small wins and big successes. Give your new Team Members an action plan for what’s next.
- See where they are at in relation to their next Bright Start goal ($1k in 30 days)
- If they have not made it yet, create a plan with them. Will they have another party? Reach out individually to friends and family? Use Share a Cart? Be specific.
- Once they’ve achieved this next goal, CELEBRATE them big time!
- Rinse and repeat the steps in this guide
- When your new Team Members are ready to take the next step, continue on to our Grow Your Business Guide
If they need to redeem their free kit, remind them how to redeem under the Personal Order tab. Then talk to them about their final goal of $2k in 60 days.
CONSULTANT STEPS
- Rinse and repeat, each event and conversation increases your potential to earn
- Keep growing by booking and holding events
- Invite friends who’ve made a purchase to host for the opportunity to earn product discounts, half price items and free shipping
- Create a goal each month to build momentum
Drive your success by taking advantage of monthly specials. Discover our current offers on The Resource page for the United States and Canada.
