Consultant Care Center: New hours of operation

Monday, August 25th, 2025

New hours, same great care!

We’re excited to announce that the Consultant Care Center (CCC) has moved to streamlined hours, making it easier for you to run your business. This new, easy-to-remember schedule will ensure even better service for all Consultants.

New CCC schedule:

Monday-Friday: 8:00 a.m. to 6:00 p.m., CT (all languages)

Saturday: 9:00 a.m. to 1:00 p.m., CT (English only)

Contact information:

Phone: 1-866-450-7499 (Prompt 3 for Spanish)

Fax: 1-800-694-1604

Why you’ll love it:

  • Simplified, smarter support – streamlined hours improve efficiency, reduce wait times and include Saturday availability for you, your Team and your customers
  • Less confusion, more consistency – one weekday schedule across all regions and languages (English, Spanish, French) means less confusion and easier to remember
  • Support you can always count on – whether it’s the end-of-month, first-of-month or holiday rush, our dedicated support representatives are here to help

View all the content from this month's Norwex News here.

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NEED ASSISTANCE?

For help with orders, Office Suite, billing and more, please contact our Consultant Care Center:

Monday through Friday, 8:00 a.m. – 6:00 p.m., CT
Saturday, 9:00 a.m. – 1:00 p.m., CT

Phone: 1-866-450-7499