{"id":13352,"date":"2025-05-07T11:02:45","date_gmt":"2025-05-07T16:02:45","guid":{"rendered":"https:\/\/theresource.norwex.com\/en_ca\/?page_id=13352"},"modified":"2025-08-26T13:19:17","modified_gmt":"2025-08-26T18:19:17","slug":"host-coaching-follow-up","status":"publish","type":"page","link":"https:\/\/theresource.norwex.com\/en_ca\/host-coaching-follow-up\/","title":{"rendered":"Host Coaching Follow-Up"},"content":{"rendered":"<div class=\"container quick-guide pp-header-new m-auto\">\n<div class=\"row qg-header pp-header m-auto\">\n<div class=\"col-sm-12 m-0 p-0\">\n<img decoding=\"async\" src=\"https:\/\/theresource.norwex.com\/wp-content\/uploads\/sites\/3\/2025\/06\/party-banner-new.jpg\" alt=\"party banner\" width=\"100%\" \/>\n<\/div>\n<\/div>\n<div class=\"row sub-title\">\n<div class=\"col-sm-10 m-auto\">\n<img decoding=\"async\" src=\"https:\/\/theresource.norwex.com\/wp-content\/uploads\/sites\/3\/2024\/06\/norwex-logo-white.png\" class=\"page-logo\" alt=\"norwex\" \/><\/p>\n<h1>2-2-2 Follow-Up<\/h1>\n<h2>Template<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"container parties-page mb-4\">\n<div class=\"row gray-border\">\n<div class=\"col-sm-12\">\n<p class=\"text-center\" style=\"font-size: 20px;\">Follow-up helps to build relationships with your customer community. By customizing your conversations instead of automating, you&#8217;ll see better results in keeping a full calendar and building your Team.<\/p>\n<p class=\"text-center mb-5\" style=\"font-size: 20px;\">No matter how you share Norwex &#8211; <strong>fortune is in the follow-up!<\/strong><\/p>\n<ul class=\"mt-5 mb-4 pb-1\">\n<li>Use the messages and images below as a starting point; be sure to personalize them to fit your customers.<\/li>\n<li>If you use Canva, <a href=\"https:\/\/www.canva.com\/design\/DAF601XLnoI\/mGT3lIT6jUcB8R1J1Fao4w\/view?utm_content=DAF601XLnoI&#038;utm_campaign=designshare&#038;utm_medium=link&#038;utm_source=publishsharelink&#038;mode=preview\" target=\"_blank\" rel=\"noopener nofollow\">click here<\/a> for the template to all graphics below. If you do not, simply copy and paste existing images below.<\/li>\n<li>If you already use Project Broadcast to automate your texts through this paid third-party service, here&#8217;s the <span class=\"heading-text\">Project Broadcast Code:<\/span> <strong>nqGmhJB9frp<\/strong><\/li>\n<\/ul>\n<p>         <img decoding=\"async\" src=\"https:\/\/theresource.norwex.com\/wp-content\/uploads\/sites\/3\/2025\/05\/follow-up-2-2-2-template.jpg\" alt=\"follow up 2 2 2 template\" style=\"width: 100%; max-width: 850px; margin: 50px auto; display: block;\" \/><\/p>\n<p class=\"heading-text\">Here&#8217;s more about the 2-2-2 formula and the purpose of each connection after someone purchases from you:<\/p>\n<ul>\n<li><strong>2 Days:<\/strong> Simply thank them for their purchase while they&#8217;re excited and it&#8217;s top of mind. After 3 days interest fades, so following up within 2 days makes a difference!<\/li>\n<li><strong>2 Weeks:<\/strong> Provide customer service. Gauge their interest for opening a Consultant account, hosting or sharing a Personal Link.<\/li>\n<li><strong>2 Months:<\/strong> Deepen the relationship and keep the connection with the customer. This is also a great time to see what they might be running low on. *Think consumables like detergents or personal care products! Let them know they can replenish them automatically through AutoSave.<\/li>\n<li><strong>6 and 12 Months:<\/strong> At 6 months, customer service goes a long way. Check in with them to see if they&#8217;re looking for something new. At 12 months, wish them a happy Norwex anniversary and see how they&#8217;ve been doing. If you follow them on social media, ask about something they&#8217;ve shared recently. This is an opportunity to continue building a relationship.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"row gray-border\">\n<div class=\"col-sm-12\">\n<h2>Message 1 (2 Days)<\/h2>\n<div class=\"row\">\n<div class=\"col-sm-12 col-md-7\">\n<p>Hi {{firstName}}!<\/p>\n<p>Thanks again for your Norwex order. This is {{myFirstName}}, your Norwex consultant. \ud83c\udf1f<\/p>\n<p>Your products should arrive by <span class=\"tip-text\">(INSERT ESTIMATED DATE)<\/span>. Add me in your phone as &#8220;{{myFirstName}} Norwex&#8221; in case you ever have any questions, I&#8217;m always happy to help! \ud83d\ude0a<\/p>\n<p>Norwex has flash sales and promotions once a month or so\u2026 do you want me to share those offers when they&#8217;re available?<\/p>\n<p>Text back, \u2018yesplease\u2019 or \u2018notnow\u2019. <\/p>\n<p>\u2764\ufe0fThanks again!<\/p>\n<p>{{myFirstName}}<\/p>\n<\/p><\/div>\n<div class=\"col-sm-12 col-md-5\">\n               <img decoding=\"async\" src=\"https:\/\/theresource.norwex.com\/wp-content\/uploads\/sites\/3\/2025\/05\/follow-up-message-1.jpg\" alt=\"follow up message 1\" style=\"width: 100%; max-width: 350px; margin: 10px auto; display: block;\" \/>\n            <\/div>\n<\/p><\/div>\n<p class=\"tip-text\">Pro Tip:<\/p>\n<ul class=\"tip-text\">\n<li>Introduce yourself<\/li>\n<li>Let them know you&#8217;re here for them.<\/li>\n<li>Include a care\/use card for the product if you have one.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"row gray-border\">\n<div class=\"col-sm-12\">\n<h2>Message 2 (2 Weeks)<\/h2>\n<div class=\"row\">\n<div class=\"col-sm-12 col-md-7\">\n<p>Hello {{firstName}} \ud83d\ude0a<\/p>\n<p>{{myFirstName}} here again!<\/p>\n<p>Double checking to confirm that your order arrived. \u2611\ufe0f<\/p>\n<p>How have you used your products so far? Anything I can help with?<\/p>\n<p>Please text me back with any questions you may have, I&#8217;m here to help.<\/p>\n<p>{{myFirstName}}<\/p>\n<p>P.S. If you still have items on your wish-list, let me know and I&#8217;ll share how you can earn them at a great discount or even for FREE! \ud83e\udd29 <\/p>\n<\/p><\/div>\n<div class=\"col-sm-12 col-md-5\">\n               <img decoding=\"async\" src=\"https:\/\/theresource.norwex.com\/wp-content\/uploads\/sites\/3\/2025\/05\/follow-up-message-2.jpg\" alt=\"follow up message 2\" style=\"width: 100%; max-width: 350px; margin: 10px auto; display: block;\" \/>\n            <\/div>\n<\/p><\/div>\n<p class=\"tip-text\">Pro Tip:<\/p>\n<ul class=\"tip-text\">\n<li>If you&#8217;ve connected with them before this message, adjust this message to be more conversational or turn it into a phone call.<\/li>\n<li>If they respond to this message, let them know the benefits of hosting with Norwex or having a Personal Link.<\/li>\n<li>Share any care\/use tips for the specific products they ordered.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"row gray-border\">\n<div class=\"col-sm-12\">\n<h2>Message 3 (2 Months)<\/h2>\n<div class=\"row\">\n<div class=\"col-sm-12 col-md-7\">\n<p>Hey {{firstName}}!<\/p>\n<p>{{myFirstName}} here dropping in to say hello! \ud83e\udd29<\/p>\n<p>It&#8217;s been a bit since you&#8217;ve had your Norwex products and I wanted to make sure you&#8217;re loving them. I&#8217;d love to hear any feedback you have!\ud83d\udc4d<\/p>\n<p>If you&#8217;re running low on <span class=\"tip-text\">(insert consumable they recently ordered)<\/span>, Norwex has an AutoSave Program that will save you 10% on all future orders!<\/p>\n<p>Never run out of <span class=\"tip-text\">(insert consumable they recently ordered)<\/span> again! \ud83d\udc4f<\/p>\n<p>Can I text or email you the details?<\/p>\n<p>\u2764\ufe0f{{myFirstName}}<\/p>\n<\/p><\/div>\n<div class=\"col-sm-12 col-md-5\">\n               <img decoding=\"async\" src=\"https:\/\/theresource.norwex.com\/wp-content\/uploads\/sites\/3\/2025\/05\/follow-up-message-3.jpg\" alt=\"follow up message 3\" style=\"width: 100%; max-width: 350px; margin: 10px auto; display: block;\" \/>\n            <\/div>\n<\/p><\/div>\n<p class=\"tip-text\">Pro Tip:<\/p>\n<ul class=\"tip-text\">\n<li>Send them the name of your VIP Group and link if they are not a member.<\/li>\n<li>This is a great time to plug AutoSave to save time and money. <\/li>\n<li>If they previously expressed interest in hosting, opening a Consultant account or using a Personal Link, use the additional message below. <\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"row gray-border mt-5\">\n<div class=\"col-sm-12 col-md-7\">\n<p class=\"heading-text\">Additional message to send if they previously expressed interest in hosting or opening a Consultant account or using a Personal Link:<\/p>\n<p>Hey {firstName}!<\/p>\n<p>We chatted a while ago about you <span class=\"tip-text\">(gathering a few friends for your own event\/looking into making extra income with Norwex)<\/span>.<\/p>\n<p>I know when we talked the timing wasn&#8217;t right, so I&#8217;m following up to see if anything has changed. If you\u2019d like to learn more, I\u2019d love to have a conversation with you about holding an event or sharing Norwex via a Personal Link. Please let me know if that sounds good. <\/p>\n<p>{myFirstName}<\/p>\n<\/p><\/div>\n<div class=\"col-sm-12 col-md-5\">\n<p class=\"tip-text\">Pro Tip:<\/p>\n<ul class=\"tip-text\">\n<li>Make this personal and set a time to chat more!<\/li>\n<li>If they haven&#8217;t expressed interest in either, consider asking them a personal question.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"row gray-border\">\n<div class=\"col-sm-12\">\n<h2>Message 4 (6 Days)<\/h2>\n<div class=\"row\">\n<div class=\"col-sm-12 col-md-7\">\n<p>Hi there {{firstName}} \ud83d\ude0a<\/p>\n<p>It&#8217;s {{myFirstName}} from Norwex!<\/p>\n<p>I hope you&#8217;ve been doing well \ud83c\udf1f (mention something you&#8217;ve seen recently if you follow them on social media).<\/p>\n<p>I have a (insert event type ex: laundry, kitchen, personal care etc.) I&#8217;m beginning to book dates for <span class=\"tip-text\">(insert month)<\/span>.<\/p>\n<p> Do you have any friends or family that come to mind who are passionate about safer product, would love to save $$ on cleaning supplies or hate to clean so would love more time in their day?<\/p>\n<p>I&#8217;d love to chat about your availability! I run events (share how you prefer to have events).<\/p>\n<p>Talk soon! \ud83d\ude0a<\/p>\n<p>{{myFirstName}}<\/p>\n<\/p><\/div>\n<div class=\"col-sm-12 col-md-5\">\n<p class=\"tip-text\">Pro Tip:<\/p>\n<ul class=\"tip-text\">\n<li>What education or idea can you provide to spark conversation? What questions have popped up?<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"row\">\n<div class=\"col-sm-12\">\n<h2>Message 5 (12 Months)<\/h2>\n<div class=\"row\">\n<div class=\"col-sm-12 col-md-7\">\n<p>Big news {{firstName}}! \ud83c\udf89 <\/p>\n<p>A year ago, you started your journey with Norwex! \ud83d\ude0d<\/p>\n<p>I can&#8217;t thank you enough for being a part of this amazing community. \ud83d\ude0a<\/p>\n<p>Every purchase makes a difference to me and my family!<\/p>\n<p>(insert gift to them if you choose like free shopping, 10% off one item, etc.)<\/p>\n<p>Thanks again for the support. \u2764\ufe0f<\/p>\n<p>{{myFirstName}}<\/p>\n<\/p><\/div>\n<div class=\"col-sm-12 col-md-5\">\n               <img decoding=\"async\" src=\"https:\/\/theresource.norwex.com\/wp-content\/uploads\/sites\/3\/2025\/05\/follow-up-message-5.jpg\" alt=\"follow up message 5\" style=\"width: 100%; max-width: 350px; margin: 10px auto; display: block;\" \/>\n            <\/div>\n<\/p><\/div>\n<p class=\"tip-text\">Pro Tip:<\/p>\n<ul class=\"tip-text\">\n<li>What education or idea can you provide to spark conversation? What questions have popped up?<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>2-2-2 Follow-Up Template Follow-up helps to build relationships with your customer community. By customizing your conversations instead of automating, you&#8217;ll see better results in keeping a full calendar and building your Team. No matter how you share Norwex &#8211; fortune is in the follow-up! Use the messages and images below as a starting point; be [&hellip;]<\/p>\n","protected":false},"author":44,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"class_list":["post-13352","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Host Coaching Follow-Up - Norwex Resource Canada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theresource.norwex.com\/en_ca\/host-coaching-follow-up\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Host Coaching Follow-Up - Norwex Resource Canada\" \/>\n<meta property=\"og:description\" content=\"2-2-2 Follow-Up Template Follow-up helps to build relationships with your customer community. 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